Skip navigation and go to main content

Review Guidelines

All products reviews are subject to Aveda’s Terms and Conditions. Without limiting the contents of the foregoing:

Reviews will not be posted if (i) any of the content is illegal, obscene, threatening, defamatory, infringes the intellectual property rights of any party, contains software viruses, commercial solicitation, chain letters, mass mailings or any form of spam, or (ii) you impersonate any person or entity, or otherwise mislead as to the origin of any review.

Feedback or issues unrelated to Aveda goods or services will not be posted. Submitting a review is not a formal complaint channel, and Aveda is unable to respond directly to you on this platform. If you have a concern, please contact Aveda Customer Service at + (800) 644 4831, and a member of Aveda’s team will be happy to assist you.

Aveda may also use your email address or other contact information to communicate with you regarding your review. For additional details, see the Aveda Privacy Policy.